FAQ
Customization
I need advice on choosing the right saw blade. What information should I provide?
Please share details such as:
- The material to be cut and its dimensions
- The type of machine used
- Rotation speed, feed rate, and cutting method
This allows our technical team to recommend the most suitable blade for your application.
What is the maximum diameter of circular saw blades you can produce?
We manufacture circular saw blades ranging from Ø80 mm to Ø2500 mm. Maximum size depends on the blade type, application, and machine specifications.
Please contact us for tailored solutions.
Can you develop a custom saw blade for my application?
Yes. We offer custom-engineered saw blades optimized for your specific needs, with improved performance and cost-efficiency.
Please contact us for consultation.
What information is required to receive an accurate quotation?
To offer a precise quote, please confirm the following:
- Blade specifications (diameter, thickness, etc.)
- Raw material grade
Manufacturing process - Packaging, shipping method, and Incoterms
Manufacturing
What is the minimum order quantity (MOQ)?
For circular saw blades, the typical MOQ is 5 pieces per size. Please feel free to contact us for specific product details or requirements.
Can I request a sample before placing a bulk order? Are samples free?
Yes, samples are available. However, sample costs are borne by the buyer. The cost may be refundable in the case of long-term cooperation.
Can I customize the logo and packaging?
Absolutely. All products can be customized with your brand logo and packaging design.
Can customized samples be provided?
Yes, we can provide samples with custom specifications. Please reach out to discuss your needs.
What is the typical lead time for orders?
Lead time depends on the complexity and quantity of the order. As a general guideline:
- Trial orders: ~10 working days
- Standard orders: ~20 working days
Note: Lead time excludes shipping. For precise timelines, please contact us with your specific requirements.
When does the lead time start for my order?
Lead time begins once your payment is successfully processed. Please consider this when estimating your required delivery date.
Shipping
What shipping methods do you offer?
We offer a variety of shipping options including express delivery, air freight, sea freight, and special line logistics.
Can I get a shipping cost estimate?
Certainly. To provide an accurate estimate, we’ll need your shipping address and order quantity.
How long does shipping take?
Shipping times vary:
- By air: typically 1–7 days
- By sea: usually around 30 days
Payments
What payment methods do you accept?
We accept T/T (Bank Transfer) and Western Union.
Which currencies do you accept?
We accept payments in USD and EUR. Additionally, we support local currency payments in the following countries/regions:
- Europe: GBP, DKK
- Middle East: TRY, AED
- Americas: CAD, BRL, MXN, COP, ARS, CLP, PEN
- Asia-Pacific: AUD, KRW, IDR, THB, VND, PHP, SGD, MYR
- Africa: NGN, ZAR, KES, TZS, GHS, ZMW, XAF, RWF, XOF, CDF, UGX